Hotline: (256) 417 119900

Knowledgebase

WhatsApp :: Click to Chat Join The Customer Care WhatsApp Group


Clients Knowledgebase Articles
Account Opening Documents
As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. T...

Account Opening Documents
As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. T...


Popular Knowledgebase Articles
How to Order for a Travel Policy
As a new client to the system Navigate to the my.nic.co.ug portal and sign up for an account see url below How to sign up for an account The page displayed once you sign u...

Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...

Agent Sales
Who are Sales Agents? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organization...

What is the travel cancellation procedure?
You may cancel you policy at least three (3) working days before the policy start date by informing us in writing and providing the following; Completed cancellation form Visa rejection ...

What is motor third-party insurance in simple terms and who benefits from this motor insurance coverage?
Motor third party insurance was introduced by the Motor Vehicle Insurance (Third Party Risks) Act in 1989. The Act provides for compulsory insurance against third party bodily risks in resp...