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Knowledgebase

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FAQs Knowledgebase Articles
What is the travel cancellation procedure?
You may cancel you policy at least three (3) working days before the policy start date by informing us in writing and providing the following; Completed cancellation form Visa rejection ...

What are the important benefits of travel insurance?
Medical and related expenses Cover provided for medical expenses related to illness or injury, including hospital and doctor’s costs, prescription medication, surgery, evacuation and r...

What does Travel Insurance cover?
Travel Insurance covers a host of insurable incidents. The exact roster of instances varies from one plan to the next. But broadly speaking, here’s what you can expect a Travel Insurance ...


Popular Knowledgebase Articles
How to Order for a Travel Policy
As a new client to the system Navigate to the my.nic.co.ug portal and sign up for an account see url below How to sign up for an account The page displayed once you sign u...

Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...

Agent Sales
Who are Sales Agents? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organization...

What is the travel cancellation procedure?
You may cancel you policy at least three (3) working days before the policy start date by informing us in writing and providing the following; Completed cancellation form Visa rejection ...

Agent Payments
What are Agent Payments? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organizat...