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Knowledgebase Articles
In respect of the 2022 audited financial statements
The Board of NIC Holdings Limited wishes to inform esteemed shareholders of the Company

Types of Insurance
What is Insurance? Insurance is the means by which risks of loss or damage can be shifted to another party called the insurer on the payment of a charge known as premium. Th...

How to Order for a Travel Policy
As a new client to the system Navigate to the my.nic.co.ug portal and sign up for an account see url below How to sign up for an account The page displayed once you sign u...

Important Insurance Principles
Insurance is defined as the equitable transfer of risk of loss from one entity to another, in exchange for a premium. The following are important principles of insurance; Nature ...

How to Sign Up for an Account
For one to use the NIC Insurance portal, one must  sign up for an account as shown in steps below; Navigate to my.nic.co.ug My account Create account Enter the requested perso...

How to pay for motor third party
For one to purchase Motor Third Party Online the following payment options are available Using MTN Mobile money type the following code; *165*4*5*5# press enter and follow the pro...

Help Desk
Submitting a Ticket Request When it comes to getting support from us at NIC GENERAL INSURANCE CO. LTD, submitting a support ticket is one of the best ways to request assistance....

How to change your password
There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your NIC GENERAL INSURANCE CO. LTD account by us...

Account Opening Documents
As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. T...

Agent Payments
What are Agent Payments? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organizat...


Popular Knowledgebase Articles
How to Order for a Travel Policy
As a new client to the system Navigate to the my.nic.co.ug portal and sign up for an account see url below How to sign up for an account The page displayed once you sign u...

Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...

Agent Sales
Who are Sales Agents? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organization...

What is the travel cancellation procedure?
You may cancel you policy at least three (3) working days before the policy start date by informing us in writing and providing the following; Completed cancellation form Visa rejection ...

Agent Payments
What are Agent Payments? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organizat...